When CVS Pharmacy first opened in metro Chicago, I was impressed with the selection and prices. They were certainly competitive with Walgreens and Jewel-Osco, but in the last few years this chain has slid downhill at a rapid pace. Of course some locations are better than others – I went to the Palatine store today and it is vast and well stocked compared to the locations I normally frequent. Unfortunately the two closest to my home should be renamed CVS: Consumer Valueless Shops. But in general, not only are some of CVS prices out of sight compared to other discount stores, but the selection is meager. And even worse, the clerks are often incompetent and rude. That old adage I used in my recent Deals blog, when a deal is not a deal – certainly rings true here.
Dunkin’ Donuts at 3350 Kirchoff Road in Rolling Meadows has lost my business – not that it matters since I frequent that location 3-4 times a year at most. I was over in that plaza yesterday to go to the post office and get my hair cut, so I thought, why not? I had in hand a 2 donuts for 99 cents coupon. As I approached the counter, the female clerk immediately asked what I wanted before I could browse the donut selection. The mistake I made was presenting the coupon to her before ordering. She burst out laughing – I looked around and nobody else was in sight so this must have been an inside joke. Yeah, the joke was on me. She stood on her tiptoes and nearly strained her back, reaching all the way to the back row of jelly donuts to grab the puniest munchkin-size donuts ever made. After I looked inside the bag in my car, I realized that this location obviously shafts customers with coupons. These donuts were half the size of the donuts in the front of the tray and really pathetic.